Privacy Policy

1. Core Principles & Guest Play

We believe online games should prioritize performance, fair play, and respect for user data:

2. Information We Collect

To deliver real-time multiplayer synchronization, maintain account progression, and secure our servers against cheating, we process the following categories of information:

A. Information You Provide Directly

• Account Credentials: If you choose to create a registered account to preserve your stats, level, skins, and Gold, login is handled via Google Sign-In (Firebase Authentication). We receive your unique Firebase UID, your Google email address, and the public username you choose. We never receive or store your Google password.
• User-Generated Content (UGC): Custom arena maps created in BlitzHop Studio / Map Maker, custom graffiti/sprays you draw in-game, and chat messages sent in public text chat.

B. In-Game Progression & Economy Data

• Match Stats: Lifetime and seasonal player levels, score, kills, deaths, assists, headshots, and duel win streaks.
• Virtual Inventory: Owned weapon skins, character skins, knife models, skin patterns, cases, and in-game Gold balance.
• Community Market: Listings created, purchases made, and trade history within the peer-to-peer in-game marketplace.

C. Automatically Collected Technical & Security Data

• Network & Geolocation: Your IP address and coarse region (country/city level) used strictly to route your connection to the lowest-latency game server, throttle rate limits, and mitigate network attacks.
• Device Telemetry: Browser user agent, screen resolution, operating system, GPU renderer identifier, CPU core concurrency, device memory, platform, language, and timezone (collected via /api/visit). This allows our engine to optimize graphic shaders and detect ban evasion.
• Anti-Cheat Telemetry: BlitzhopAntiCheat (BAC) monitors server-side gameplay metrics, input timings, tick intervals, bullet spread, and movement trajectories to detect automated cheat software (aimbots, triggerbots, speed hacks, and memory modification).

3. Cookies & Local Storage

BlitzHop does not use third-party tracking or advertising cookies. We utilize browser LocalStorage and SessionStorage strictly to maintain necessary gameplay state on your device:

• Client Configuration: Mouse sensitivity, ADS multiplier, Field of View (FOV), audio volume sliders (master, music, hit-sounds), and custom keybindings.
• Visual Customization: Custom crosshair geometry, color codes, custom hit-marker sounds, and skybox preferences.
• Authentication: Secure session token storage for logged-in players so you remain signed in across page reloads.

You can clear your local storage at any time via your browser settings without affecting your account on our servers.

4. How We Use Your Data

All data collected is used solely to operate, improve, and secure BlitzHop:

• Real-Time Multiplayer: Synchronizing high-frequency player positions, view angles, weapon fire, and physics across authoritative game rooms.
• Profile & Leaderboards: Calculating level progression, awarding in-game Gold, and publishing global leaderboard ranks.
• Fair Play & Security: Enforcing our Game Rules, investigating anomaly alerts, thwarting DDoS attacks, and preventing ban evasion.
• Support & Community: Assisting players with account issues, bug reports, and moderation appeals through our official Discord server.

5. Third-Party Service Providers

We work with trusted third-party cloud infrastructure providers to run BlitzHop:

• Google Firebase: Manages authentication (Google Sign-In) and secure cloud database persistence (Firestore) under Google's data privacy commitments.
• Discord: Hosts our official player community and receives server-side moderation event alerts (BAC anti-cheat flags) for administrator review.
• Content Delivery Networks & Web Fonts: Google Fonts and trusted CDN mirrors are used to deliver optimized web assets and fonts.
• Cloud Hosting: Dedicated game servers and WebSocket gateways operate in secure datacenter facilities with robust DDoS mitigation.

6. Data Retention & Security Measures

We implement technical and organizational safeguards to protect player information:

• Security Architecture: All web and WebSocket traffic is encrypted in transit via TLS/HTTPS. We enforce a strict Content Security Policy (CSP), anti-tampering checks, and automated rate limiting.
• Data Retention: Registered account records and inventory persist while your account remains active. Temporary security visit logs and anti-cheat event batches are pruned on a rolling schedule. Ephemeral match simulation data is cleared once rounds conclude.

7. Children's Privacy

BlitzHop is designed for general audiences aged 13 and older (or the applicable digital consent age in your country). We do not knowingly collect personal data from children under 13. If you believe a child under 13 has submitted personal information to our service, please contact us via our Discord support so we can take immediate action to remove the data.

8. Your Rights & Choices (GDPR & CCPA/CPRA)

Regardless of your geographic location, we respect your rights regarding your data:

• Access & Portability: You can view your lifetime statistics and equipped cosmetics anytime in-game or via your public profile page (/player/<username>).
• Correction: You can update in-game configurations, modify equipped loadouts, or change your username via authorized in-game features.
• Account Deletion ("Right to Be Forgotten"): You have the right to request permanent deletion of your account, email association, inventory, and stats. Contact our team via our official Discord to submit an account deletion request.
• Right to Object: You can cease playing at any time, clear your browser local storage, or disconnect your Google login.

9. Updates to this Policy

We may update this Privacy Policy periodically to reflect enhancements in game mechanics, anti-cheat features, or evolving legal frameworks. The "Last Updated" date at the top will indicate when changes took effect. Continued use of BlitzHop after revisions are published constitutes acceptance of the updated policy.

10. Contact Us & Support

If you have any questions, feedback, or requests concerning this Privacy Policy or your personal data, reach out directly through our official Discord community:

Official BlitzHop Discord Community (https://discord.gg/Nj8XbFV7nr)